Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Hotel, motel, resort
Tasks
Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Supervision
5-10 people
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Judgement
Organized
Team player
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
