Crazy Creek Resort

Malakwa, BC

Crazy Creek Resort

Malakwa, BC

front desk agent

Malakwa, BC (view on map)

Posted 10 days ago

Job Description

• Education: No degree, certificate or diploma
• Experience: Experience an asset
Work setting
• Hospitality industry
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Process credit cards, vouchers and other payments
• Professionalism in customer service
Computer and technology knowledge
• Computerized bookkeeping system
• Central reservation system (CRS)
• Internet
• Lightspeed
• Basic
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Ability to work independently
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Ability to multitask
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?
Employment terms options
• Evening
• On call
Employment terms options
• Day
• Weekend
Other benefits
• Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 15 to 40 hours per week