Crazy Creek Resort

Malakwa, BC

Crazy Creek Resort

Malakwa, BC

front desk agent

Malakwa, BC (view on map)

Posted 15 days ago

Job Description

• Education: No degree, certificate or diploma
• Experience: Experience an asset

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Process credit cards, vouchers and other payments
• Professionalism in customer service

Computer and technology knowledge

• Central reservation system (CRS)
• Basic

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Ability to work independently

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Ability to multitask

Screening questions

• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Other benefits

• Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 15 to 40 hours per week