Education: Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
or equivalent experience
Work setting
Urban area
Private sector
Automobile repair services
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Supervision
Working groups
Computer and technology knowledge
Database software
Internet
Electronic mail
Area of work experience
Marketing
Specialization or experience
Employee engagement
Area of specialization
Technical support
Security and safety
Driver's validity licence check
Reference required
Transportation/travel information
Own transportation
Own vehicle
Valid driver's licence
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
