Lakeview Lodge and Cottages

Mayfield, PE

Lakeview Lodge and Cottages

Mayfield, PE

front desk agent

Mayfield, PE (view on map)

Posted 4 days ago

Job Description

• Work Term: Seasonal
• Work Language: English
• Hours: 30 to 37.5 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
Work setting
• Hospitality industry
• Hotel, motel, resort
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Perform light housekeeping and cleaning duties
• Provide customer service
Computer and technology knowledge
• Word processing software
• Computerized bookkeeping system
• Internet
Security and safety
• Bondable
Transportation/travel information
• Own transportation
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Resourcefulness
Screening questions
• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
Employment terms options
• Early morning
• Evening
• Morning
Employment terms options
• Day
• Weekend