Holiday Inn Express & Suites Medicine Hat

Medicine Hat, AB

Holiday Inn Express & Suites Medicine Hat

Medicine Hat, AB

hotel night auditor

Medicine Hat, AB (view on map)

Posted 16 hours ago

Job Description

• Education:
• Expérience:

Education

• College/CEGEP
• or equivalent experience

Work setting

• Hotel, motel, resort

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service

Experience

• 1 year to less than 2 years

Health benefits

• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week