Medicine Hat Villa

Medicine Hat, AB

Medicine Hat Villa

Medicine Hat, AB

front desk agent

Medicine Hat, AB (view on map)

Posted 17 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 35 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Hotel, motel, resort
• Relocation costs covered by employer

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
• Order supplies and equipment
• Manage kitchen operations
• Inspect kitchens and food service areas
• Clean kitchen and work areas
• Maintain inventory and records of food, supplies and equipment

Cuisine specialties

• Vegetarian
• Canadian

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods
• Repetitive tasks
• Handling heavy loads
• Physically demanding

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Initiative
• Time management

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits