College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Work setting
Urban area
Private sector
Retail/wholesale establishment/distribution centre
Tasks
Implement communication strategies and programs
Gather, research and prepare communications material
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Sell merchandise
Computer and technology knowledge
Internet
MS Excel
MS Outlook
MS Windows
MS Office
Simply Accounting
Security and safety
Basic security clearance
Bondable
Criminal record check
Driver's validity licence check
Driving record check (abstract)
Reference required
Enhanced reliability security clearance
Transportation/travel information
Own transportation
Valid driver's licence
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks
Personal suitability
Client focus
Excellent oral communication
Organized
Reliability
Team player
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
