Sheraton Gateway Hotel in Toronto International Airport

Terminal 3, Mississauga, ON

In-Room Dining - Ordertaker

Full-Time

In-Room Dining - Ordertaker

Mississauga, Ontario (view on map)

Posted 3 days ago

calendar_today
Immediate Start

Job Description

Posting Date Sep 13, 2021
Job Number 21102466
Job Category Food and Beverage & Culinary
Location Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, ONT, Canada VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

JOB SUMMARY

 

Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 


Notification to Applicants: Sheraton Gateway Hotel in Toronto International Airport takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


Requirements:

  • Work Permit
Be the first to be notified about new In-Room Dining - Ordertaker jobs in Mississauga, Ontario
I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.
This site is protected by reCAPTCHA and the Google
Privacy Policy and Terms of Service apply.

About Sheraton Gateway Hotel in Toronto International Airport


Located inside the Toronto Pearson International Airport, the Sheraton Gateway Hotel makes traveling a breeze with direct access to Terminal 3 and downtown via the UP Express. Popular attractions are located close by allowing you to maximize your time and enrich your stay in Toronto. Our pet-friendly hotel offers an indoor heated pool, 24 hour gym, full business centre and car rentals. Each guest room features double-paned windows and signature bedding so you can relax uninterrupted. If you're looking for an elevated experience, upgrade to our Club level rooms to enjoy complimentary breakfast, snacks, and Wi-Fi. Enjoy internationally inspired cuisine at our hotel's signature restaurant, The Grill, or refuel with a drink at The Bar. Host a thoughtful wedding or business meeting in one of our refined event spaces. Our expert event staff with help ensure an effortless affair from custom menus to blocked room reservations. The Sheraton Gateway Hotel transforms your basic trip into an enlightened experience.