Ensure accuracy of completed time sheets, payroll and other summaries
Maintain work records and logs
Provide customer service
Advise vehicle operators of traffic and other problems
Communicate with ships, aircraft and other remote operations
Dispatch personnel as required by emergency situations
Follow-up on issues with work orders
Keep track of shipments
Knowledge of cross border dispatching regulations and practices
Knowledge of highway trucking and associated rules and regulations
Maintain vehicle operator work records
Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Supervision
1 to 2 people
3-4 people
5-10 people
Computer and technology knowledge
Dispatch management service software
Mapping and data visualization software
Monitoring and tracking software
Word processing software
Electronic mail
Operate GPS (Global Positioning System) and other navigation equipment
Spreadsheet
Work conditions and physical capabilities
Ability to work independently
Attention to detail
Overtime required
Physically demanding
Repetitive tasks
Tight deadlines
Work under pressure
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Screening questions
Are you available for shift or on-call work?
Are you available for the advertised start date?
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you have previous experience in this field of employment?
Experience
2 years to less than 3 years
Workplace information
Hybrid
Other benefits
Free parking available
Team building opportunities
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
