THRIFTLODGE MONCTON

Moncton, NB

THRIFTLODGE MONCTON

Moncton, NB

front desk agent

Moncton, NB (view on map)

Posted 2 days ago

Job Description

• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
• or equivalent experience
Work setting
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Computer and technology knowledge
• Spreadsheet
Work conditions and physical capabilities
• Fast-paced environment
• Standing for extended periods
Personal suitability
• Client focus
• Efficient interpersonal skills
• Flexibility
• Reliability
• Team player
Employment terms options
• Early morning
Experience
• 7 months to less than 1 year
Employment terms options
• Evening
• Flexible hours
• Morning
Other benefits
• Free parking available
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 37.5 to 40 hours per week