Best Western PLUS Cairn Croft Hotel

Niagara Falls, ON

Best Western PLUS Cairn Croft Hotel

Niagara Falls, ON

Guest service agent

Niagara Falls, ON (view on map)

Posted 3 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• or equivalent experience
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
Computer and technology knowledge
• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)
• Internet
Security and safety
• Bondable
Transportation/travel information
• Own transportation
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you live near the job location?
Employment terms options
• Early morning
Employment terms options
• Evening
• Morning
• Night
• Day
• Weekend
Financial benefits
• Commission
• Group insurance benefits
• Pension plan
• Work Term: Permanent
• Work Language: English
• Hours: 24 to 40 hours per week