Falls Avenue Resort Niagara Falls

Niagara Falls, ON

Falls Avenue Resort Niagara Falls

Niagara Falls, ON

guest service supervisor - hotel

Niagara Falls, ON (view on map)

Posted 7 days ago

Job Description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 to less than 7 months
• or equivalent experience

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 5-10 people

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Tight deadlines

Personal suitability

• Accurate
• Client focus
• Flexibility
• Organized

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week