Restaurant, culinary and catering management/manager
Culinary arts and related services, other
Facilities planning and management
Business administration and management, general
Hospitality administration/management, general
Restaurant/food services management
Meeting and event planning
Hospitality administration/management, other
or equivalent experience
Work setting
Various locations
Tasks
Analyze budget to boost and maintain the restaurant's profits
Evaluate daily operations
Monitor revenues to determine labour cost
Monitor staff performance
Plan and organize daily operations
Recruit staff
Set staff work schedules
Supervise staff
Train staff
Determine type of services to be offered and implement operational procedures
Balance cash and complete balance sheets, cash reports and related forms
Conduct performance reviews
Cost products and services
Enforce provincial/territorial liquor legislation and regulations
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Participate in marketing plans and implementation
Leading/instructing individuals
Address customers' complaints or concerns
Provide customer service
Manage events
Order supplies and maintain inventory
Negotiate prices, discounts, credit terms and transportation arrangements with suppliers
Negotiate rates and terms
Negotiate offers from suppliers
Describe menu items including daily specials for customers
Analyze financial documents and reports
Answer customers' questions regarding menu items and preparation methods
Receive and log complaints
Prepare inventory costs, retail pricing and profit reports
Plan, organize, direct, control and evaluate daily operations
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Schedule events, programs and activities
Monitor department's performance
Investigate complaints
Establish operational procedures
Coordinate the flow of information within the team
Supervision
16-20 people
Certificates, licences, memberships, and courses
Food service manager certification
Responsible Beverage Service Certificate
Workplace Hazardous Materials Information System (WHMIS) Certificate
CPR Certificate
Occupational Health and Safety Certificate
Computer and technology knowledge
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Windows
MS Word
Point of sale system
Spreadsheet
Security software
Security and safety
Driver's validity licence check
Driving record check (abstract)
Reference required
Transportation/travel information
Valid driver's licence
Own transportation
Own vehicle
Travel expenses not paid by employer
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Physically demanding
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Collaborative
Leadership
Screening questions
Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?
Employment terms options
Evening
Employment terms options
Morning
On call
Day
Weekend
Health benefits
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
Life insurance
Long term benefits
Long-term care insurance
Other benefits
Free parking available
Other benefits
Paid time off (volunteering or personal days)
Team building opportunities
Parking available
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
