Hotel FENG by BWSC

Parksville, BC

Hotel FENG by BWSC

Parksville, BC

front desk agent

Parksville, BC (view on map)

Posted 4 hours ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
Work setting
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Perform light housekeeping and cleaning duties
• Provide customer service
Computer and technology knowledge
• Computerized bookkeeping system
• Internet
Work conditions and physical capabilities
• Fast-paced environment
• Standing for extended periods
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week