QUARTERDECK INN PORT HARDY

Port Hardy, BC

QUARTERDECK INN PORT HARDY

Port Hardy, BC

front desk agent

Port Hardy, BC (view on map)

Posted 1 day ago

Job Description

• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
• or equivalent experience
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Flexible hours
Experience
• Will train
Employment terms options
• To be determined
• Day
• Weekend
Other benefits
• Free parking available
• Other benefits
• Parking available
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 48 to 80 hours bi-weekly