The Quarterdeck Resort

Port Mouton, NS

The Quarterdeck Resort

Port Mouton, NS

Front desk agent

Port Mouton, NS (view on map)

Posted 2 days ago

Job Description

• Work Term: Seasonal
• Work Language: English
• Hours: 15 to 30 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
• or equivalent experience
Work setting
• Hospitality industry
• Hotel, motel, resort
• Rural area
• Resort
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service
• Work with minimal supervision
Computer and technology knowledge
• Multi-line switchboard
• Central reservation system (CRS)
• Spreadsheet
• Internet
Security and safety
• Bondable
Transportation/travel information
• Own transportation
• Public transportation is not available
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
Screening questions
• Are you authorized to work in Canada?
Employment terms options
• Evening
• Shift
• Morning
Employment terms options
• Day
• Weekend
Other benefits
• Free parking available
• Other benefits