Crest Hotel

Prince Rupert, BC

Crest Hotel

Prince Rupert, BC

front desk agent

Prince Rupert, BC (view on map)

Posted 12 days ago

Job Description

• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
• or equivalent experience
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Experience
• 1 year to less than 2 years
Financial benefits
• As per collective agreement
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week