Hotel Manoir Morgan

Québec, QC

Hotel Manoir Morgan

Québec, QC

hotel receptionist

Québec, QC (view on map)

Posted 2 days ago

Job Description

• Education: No degree, certificate or diploma
• Experience: Experience an asset
Tasks
• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Evening
• Flexible hours
• Morning
Employment terms options
• Day
• Weekend
Other benefits
• Parking available
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 30 to 40 hours per week