Quality Inn & Conference Centre

Red Deer, AB

Quality Inn & Conference Centre

Red Deer, AB

hotel night auditor

Red Deer, AB (view on map)

Posted 1 day ago

Job Description

• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
Work setting
• Hospitality industry
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Experience
• Experience an asset
Employment terms options
• To be determined
Support for youths
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 44 hours per week