iHotel and Conference Centre Red Deer

Red Deer, AB

iHotel and Conference Centre Red Deer

Red Deer, AB

front desk agent

Red Deer, AB (view on map)

Posted 12 days ago

Job Description

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls

Experience

• Experience an asset
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week