iHotel and Conference Centre Red Deer

Red Deer, AB

iHotel and Conference Centre Red Deer

Red Deer, AB

front desk agent

Red Deer, AB (view on map)

Posted 8 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week