Travelodge by Wyndham Regina

Regina, SK

Travelodge by Wyndham Regina

Regina, SK

front desk hotel clerk

Regina, SK (view on map)

Posted 14 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week
• Education: No degree, certificate or diploma
• Experience: Experience an asset
Work setting
• Hotel, motel, resort
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Balance cash and complete balance sheets, cash reports and related forms
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Personal suitability
• Client focus
• Dependability
• Excellent oral communication
• Excellent written communication
• Reliability
• Team player
• Resourcefulness
Employment terms options
• Early morning
• Evening
• Shift
• Flexible hours
• Morning
• On call
Employment terms options
• To be determined
• Day
• Weekend
• Overtime required
• Overtime available
Support for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience
Support for youths
• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
• Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities