Apex Rafting

Revelstoke, BC

Apex Rafting

Revelstoke, BC

customer service agent

Revelstoke, BC (view on map)

Posted 7 hours ago

Job Description

• Education: College/CEGEP
• Experience: Experience an asset
• or equivalent experience
Work setting
• Tourism
Tasks
• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments
• Sell merchandise
Student status
• Full time enrollment
Computer and technology knowledge
• iOS
• MS Excel
• MS Word
• Social Media
• Spreadsheet
• Google Drive
• MailChimp
Work conditions and physical capabilities
• Attention to detail
Personal suitability
• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner
Screening questions
• Are you authorized to work in Canada?
• Are you currently a student?
• Do you have experience working in this field?
Employment terms options
• Weekend
Other benefits
• Team building opportunities
• Work Term: Seasonal
• Work Language: English
• Hours: 40 hours per week