Posted 5 hours ago
Job Title: Brunch Server
Location: House of Dawn Steakhouse (or your venue name)
Department: Front of House (FOH)
Reports to: Restaurant Manager / Floor Manager
Employment Type: Part-time / Full-time (as needed)
Role Summary
The Brunch Server delivers a warm, efficient, and polished brunch experience by guiding guests through the menu, executing accurate service steps, and collaborating closely with the bar and kitchen. This role requires strong product knowledge (coffee, brunch cocktails, and food), excellent pace under pressure, and consistent attention to detail.
Key Responsibilities
Guest Experience & Service
Greet and seat guests promptly; manage first impressions with hospitality and confidence.
Guide guests through brunch menu items, features, dietary needs, and upsell opportunities.
Take accurate orders, repeat key notes (allergies/modifications), and enter orders correctly into POS.
Execute full-service steps: table maintenance, drink refills, coursing, clearing, boxing, and check presentation.
Anticipate guest needs and handle concerns professionally, escalating when appropriate.
Beverage & Brunch Knowledge
Prepare and serve coffee/tea drinks to standard (or coordinate with barista program if applicable).
Recommend brunch beverages: mimosas, Caesars, spritzes, bloody marys, and non-alcoholic options.
Maintain responsible alcohol service practices and comply with all applicable liquor laws/policies.
Teamwork & Communication
Communicate clearly with kitchen, expo, and bar to ensure timing, accuracy, and quality.
Support teammates during rushes (running food, pre-bussing, water service, resetting).
Participate in pre-shift meetings, learn features, and maintain daily product knowledge.
Standards, Cleanliness & Compliance
Maintain clean, organized sections and side stations; follow opening/closing checklists.
Follow food safety, sanitation, and allergy protocols consistently.
Handle cash/credit transactions accurately; follow tip-out and cash-out procedures.
Uphold brand standards for uniform, grooming, punctuality, and professionalism.
Qualifications
1+ year serving experience preferred (brunch/high-volume experience is a strong asset).
Strong multitasking skills and calm execution in a fast-paced environment.
Excellent communication, guest recovery, and upselling ability.
Basic wine/cocktail knowledge is an asset (willing to train).
Must be able to stand/walk for long periods and lift up to ~25 lbs (11 kg).
Serving It Right (BC) or local equivalent required (or ability to obtain promptly).
What Success Looks Like
Consistently accurate orders, smooth pacing, and high guest satisfaction.
Strong sales through confident recommendations (add-ons, cocktails, premium items).
Reliable teamwork: you make service easier for others and elevate the floor’s energy.
Clean section, clean close, clean cash-out—every shift.
Schedule Expectations
Availability on weekends and holidays is typically required.
Morning start times; ability to work peak brunch rushes.
House of Dawn Steakhouse is a premier high-end steakhouse in Richmond, Vancouver, specializing in dry-aged and high-temperature charcoal-grilled steaks. We combine top-quality ingredients, refined service, and an elegant ambiance to create an exceptional dining experience. Inspired by world-class steakhouses, we blend Western traditions with subtle Asian influences.
We are looking for passionate professionals to join our team and deliver excellence in hospitality. If you thrive in a high-end dining environment, we welcome you to be part of House of Dawn.
House of Dawn Steakhouse is a premier high-end steakhouse in Richmond, Vancouver, specializing in dry-aged and high-temperature charcoal-grilled steaks. We combine top-quality ingredients, refined service, and an elegant ambiance to create an exceptional dining experience. Inspired by world-class steakhouses, we blend Western traditions with subtle Asian influences.
We are looking for passionate professionals to join our team and deliver excellence in hospitality. If you thrive in a high-end dining environment, we welcome you to be part of House of Dawn.
