Canadian Tire

Rimouski, QC

Canadian Tire

Rimouski, QC

service advisor - auto repair

Rimouski, QC (view on map)

Posted 8 hours ago

Job Description

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
Work setting
• Urban area
• Retail/wholesale establishment/distribution centre
Tasks
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive credit and employment applications
• Receive payments
• Sell merchandise
Computer and technology knowledge
• Database software
• Internet
• MS Outlook
• MS Windows
Security and safety
• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)
Transportation/travel information
• Own transportation
• Valid driver's licence
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Bending, crouching, kneeling
• Standing for extended periods
• Walking
Personal suitability
• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
Employment terms options
• Evening
Employment terms options
• Morning
• Day
• Weekend
Health benefits
• Dental plan
• Disability benefits
Financial benefits
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)
Other benefits
• Deferred Profit Sharing Plan (DPSP)
• Free parking available