Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Copywrite
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Schedule transportation conveyances
Balance daily transactions
Computer and technology knowledge
Electronic mail
Specialization/experience (business sales and services)
Distribution
Security and safety
Criminal record check
Reference required
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Do you have the above-indicated required certifications?
Experience
1 year to less than 2 years
Health benefits
Disability benefits
Health care plan
Paramedical services coverage
Financial benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)
Other benefits
Free parking available
Learning/training paid by employer
On-site recreation and activities
Travel insurance
Wellness program
Support for newcomers and refugees
Does not require Canadian work experience
Support for youths
Offers on-the-job training tailored to youth
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
