Coordinate the flow of information within the team
Direct staff
Open and distribute mail and other materials
Determine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Order office supplies and maintain inventory
Organize staff consultation and grievance procedures
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Maintain and manage digital database
Assist in the preparation of brochures, reports, newsletters and other material
Prepare and key in correspondence and legal documents
Government programs
Recognized employer
Support for newcomers and refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
