BMW Sarnia

Sarnia, ON

BMW Sarnia

Sarnia, ON

service advisor - auto repair

Sarnia, ON (view on map)

Posted 2 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months
• or equivalent experience

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments

Computer and technology knowledge

• Database software
• MS Excel
• MS Outlook
• MS Windows
• MS Word

Financial benefits

• Group insurance benefits

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week