BMW Sarnia

Sarnia, ON

BMW Sarnia

Sarnia, ON

user support technician

Sarnia, ON (view on map)

Posted 1 month ago

Job Description

• Education:
• Expérience:
Education
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service
• Manage incidents
Employment terms options
• Early morning
• Evening
Experience
• 1 year to less than 2 years
Employment terms options
• Morning
• Night
• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week