Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 2 years to less than 3 years
Work setting
Automobile repair services
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Answer clients' inquiries and provide information
Computer and technology knowledge
Database software
MS Excel
MS Outlook
MS Windows
MS Word
Employment terms options
Morning
Day
Weekend
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
Offers mentorship programs that pair members of visible minorities with experienced employees
