HAC Québec société en commandites

Saskatoon, SK

HAC Québec société en commandites

Saskatoon, SK

guest service agent

Saskatoon, SK (view on map)

Posted 8 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Bachelor's degree
• Experience: 1 year to less than 2 years
Work setting
• Hospitality industry
• Hotel, motel, resort
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Computer and technology knowledge
• Computerized bookkeeping system
• Internet
• Opera
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
Personal suitability
• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Team player
• Resourcefulness
Employment terms options
• Early morning
• Evening
Employment terms options
• Morning
• Night
• Day
• Weekend
Health benefits
• Dental plan
• Disability benefits
• Health care plan
Financial benefits
• Group insurance benefits
Long term benefits
• Long-term care insurance
Other benefits
• Free parking available
• Learning/training paid by employer
• Other benefits
• Team building opportunities
• Parking available
• Wellness program
Support for youths
• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth