College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Work setting
Urban area
Retail/wholesale establishment/distribution centre
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive payments
Sell merchandise
Operate computerized inventory record keeping and re-ordering systems
Provide advice about merchandise
Conduct sales transactions through Internet-based electronic commerce
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Maintain sales records for inventory control
Assist in display of merchandise
Computer and technology knowledge
Internet
MS Excel
MS Outlook
MS Windows
MS Word
Quick Books
Sales experience
Medical equipment and supplies
Security and safety
Criminal record check
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Personal suitability
Punctuality
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Initiative
Dependability
Screening questions
Are you available for shift or on-call work?
Are you currently a student?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
