YAMAHA CANADA MUSIC LTD.

Scarborough, ON

YAMAHA CANADA MUSIC LTD.

Scarborough, ON

application support analyst

Scarborough, ON (view on map)

Posted 2 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 37.5 hours per week
• Education:
• Expérience:

Education

• Bachelor's degree
• Computer science
• Computer technology/computer systems technology

Work setting

• Office building

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service

Supervision

• No supervision responsibility

Certificates, licences, memberships, and courses 

• Microsoft SQL Certification

Computer and technology knowledge

• Internet
• Servers
• Desktop applications
• Security software
• Database software
• Programming languages
• Software development
• SAP (FI/CO / HR / MM / OT SD)
• Salesforce
• MS Active Directory
• .NET
• C#
• C++
• JavaScript
• MS Office
• MS Windows
• SQL
• SharePoint
• Spreadsheet
• Visual Basic

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the above-indicated required certifications?
• Do you live near the job location?
• What is the highest level of study you have completed?

Experience

• 3 years to less than 5 years

Workplace information

• Hybrid

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Parking available
• Wellness program