Hampton by Hilton Edmonton-Sherwood Park

Sherwood Park, AB

Hampton by Hilton Edmonton-Sherwood Park

Sherwood Park, AB

night auditor - hotel

Sherwood Park, AB (view on map)

Posted 7 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Organized
• Reliability
• Team player

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Work Term: Permanent
• Work Language: English
• Hours: 16 hours per week