The Sidney Pier Hotel & Spa

Sidney, BC

The Sidney Pier Hotel & Spa

Sidney, BC

guest services manager

Sidney, BC (view on map)

Posted 14 days ago

Job Description

• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
Experience
• 3 years to less than 5 years
Health benefits
• Dental plan
• Health care plan
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week