The Aspen Inn & Riverhouse

Smithers, BC

The Aspen Inn & Riverhouse

Smithers, BC

front desk hotel clerk

Smithers, BC (view on map)

Posted 3 hours ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
Work setting
• Hospitality industry
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Shift
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week