Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Calculate billing charges
Provide customer service
Area of work experience
Cleaning
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management
Maturity
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you live near the job location?
Do you meet the language requirements listed in the job posting for the position (English or French)?
Employment terms options
Evening
Employment terms options
Flexible hours
Morning
Day
Weekend
Other benefits
Free parking available
Other benefits
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
