Best Western Strathmore Inn

Strathmore, AB

Best Western Strathmore Inn

Strathmore, AB

front desk agent

Strathmore, AB (view on map)

Posted 15 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Will train

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week