Best Western Plus Norwester Hotel & Conference Centre

Thunder Bay, ON

Best Western Plus Norwester Hotel & Conference Centre

Thunder Bay, ON

server - food and beverage services

Thunder Bay, ON (view on map)

Posted 3 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 16 to 20 hours bi-weekly
• Education: No degree, certificate or diploma
• Experience: 1 year to less than 2 years
Work site environment
• Hot
• Noisy
• Odours
• Outdoors
Work setting
• Restaurant
• Rural area
• Hotel, motel, resort
Tasks
• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service
Certificates, licences, memberships, and courses 
• Smart Serve
• Safe Food Handling certificate
Computer and technology knowledge
• Aloha Point of Sale (POS)
Security and safety
• Bondable
Transportation/travel information
• Own transportation
• Public transportation is not available
Work conditions and physical capabilities
• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure
Weight handling
• Up to 13.5 kg (30 lbs)
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Early morning
• Evening
Employment terms options
• Flexible hours
• Morning
• Night
• Weekend
Other benefits
• Other benefits