Best Western Plus Norwester Hotel & Conference Centre

Thunder Bay, ON

Best Western Plus Norwester Hotel & Conference Centre

Thunder Bay, ON

server - food and beverage services

Thunder Bay, ON (view on map)

Posted 2 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 16 to 28 hours bi-weekly
• Education: No degree, certificate or diploma
• Experience: 1 year to less than 2 years

Work site environment

• Hot
• Noisy
• Odours
• Outdoors

Work setting

• Restaurant
• Rural area
• Hotel, motel, resort

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Certificates, licences, memberships, and courses 

• Smart Serve
• Safe Food Handling certificate

Computer and technology knowledge

• Aloha Point of Sale (POS)

Security and safety

• Bondable

Transportation/travel information

• Own transportation
• Public transportation is not available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Other benefits

• Other benefits