Chelsea Hotel Toronto

Toronto, ON

Chelsea Hotel Toronto

Toronto, ON

hotel front office manager

Toronto, ON (view on map)

Posted 5 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 hours per week
• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
• or equivalent experience
Work site environment
• Non-smoking
• Air conditioned
Work setting
• Urban area
• Relocation costs not covered by employer
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Perform front desk duties
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Organize and maintain inventory
Supervision
• 16-20 people
Computer and technology knowledge
• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
Security and safety
• Bondable
• Basic security clearance
• Enhanced reliability security clearance
• Criminal record check
Transportation/travel information
• Own transportation
• Public transportation is available
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Early morning
• Evening
• Shift
Experience
• 2 years to less than 3 years
Employment terms options
• Morning
• Day
• Weekend
• Overtime required
Health benefits
• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
Financial benefits
• Group insurance benefits
• Life insurance
• Pension plan
Long term benefits
• Long-term care insurance
• Maternity and parental benefits
• Tax-Free Savings Account (TFSA)
Other benefits
• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Travel insurance
• Wellness program