Crisis & Resilience Senior Manager

Part Time / Full Time

Crisis & Resilience Senior Manager

Toronto, ON (view on map)

Posted 1 month ago

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Immediate Start

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Business Recovery Services

Management Level

Senior Manager

Job Description & Summary

A career within our Crisis and Resilience practice will provide you with the opportunity to help our clients prepare for and respond to crisis situations that could otherwise disrupt our clients’ operations, damage reputations, destroy shareholder value,and trigger other events. Whatever the solution, we help our clients build and sustain a lean and focused crisis management capability so they can better implement strategic, agile, and timely response to crises that pose the greatest threats to their organizations.

Meaningful work you’ll be part of 

As a Crisis & Resilience Senior Manager, you will work as part of a team of problem solvers, working on complex issues and execution strategies. Responsibilities include, but are not limited to: 

  • Expanding and developing our practice, including driving business development and client relationship management for existing and prospective clients, and preparing proposal responses for crisis management services  
  • Maintaining internal reporting databases for risk management and sales tracking 
  • Leading engagements for our clients, including reviewing existing programs (e.g., health checks or audits) that clients have in place and/or developing, implementing and exercising programs 
  • Interviewing members of client staff at different levels and making recommendations to improve existing processes and controls 
  • Supporting clients in identifying risk exposures that could result in significant disruption to their businesses 
  • Preparing crisis management materials, including strategies, templates, documents, for use by clients as part of their programs 
  • Facilitating crisis management simulation exercises, including preparation of realistic scenarios and injects that can be used to model the client’s response  
  • Managing and developing team members, including training and coaching junior resources, and leading team members through our engagements for delivery support 
  • Managing engagement economics and project management requirements, including estimating job resources and budget and time requirements, ensuring that all budgets, milestones and other deadlines are met, and scheduling and managing PwC resources and staffing on engagements  

Experiences and skills you’ll use to solve 

  • Strong experience in crisis management, crisis communications, emergency response and disaster recovery in industry or with a professional services firm 
  • Experience with business development and sales including responding to RFPs (request for proposal) and proposal writing, ideally for a professional services firm 
  • Practical experience and knowledge of relevant ISO and other industry guidelines and standards 
  • Project management experience including job costing, monitoring and reporting 
  • Ability to manage risk and project economics 
  • Strong ability to independently facilitate workshops with senior client leadership 
  • Excellent analytical skills, critical thinking and problem-solving skills 
  • Ability to multitask and manage multiple projects engagement and clients at once 
  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc.  

 

Your Application to PwC 

We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. 

 

The most connected firm through activity based working 

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people.  We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. 

 

 What to consider before applying  

  • This role doesn’t support completion of the Canadian CPA designation. 

  • Flexibility to travel to client sites throughout Canada up to 10%. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

December 22, 2023

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

Requirements:

  • Work Permit
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