Organizational Change Management Manager

Toronto, ON (view on map)

Posted 1 month ago

Job Description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

Our Projects and Change Management team helps PwC deliver sustainable change by getting people to accept, adopt, and drive change. We drive, develop, and communicate plans that enables our people to execute and embrace lasting transformation by empowering them to change their behaviour focusing on critical things that drive successful results. Working within our Strategic Change Office (SCO) you will be responsible for developing and executing the change management strategies and plans to support the adoption of a diverse portfolio of strategic change initiatives within our firm.

Meaningful work you’ll be part of

As an Organizational Change Management Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Develop and execute change management strategies and plans to successfully deliver the shifts in mindsets and behaviours required  to achieve project/program transformational change objectives 

• Develop and execute actionable and targeted change management tactics and workstream  deliverables including/ but not limited to: stakeholder assessments and engagements plans; change agent networks, communication plans and supporting materials; people risk and change readiness assessments;  training needs analysis and training strategies

• Work collaboratively with  project managers/teams to ensure key change management activities are integrated into the overall project plan and executed on time and budget

• Develop transition monitoring and sustainability plans including measurement systems to track stakeholder adoption and business benefits realization

• Provide coaching to Senior Leaders who are change sponsors on the principles of change management and how to be effective in their role as a change leaders

Experiences and skills you’ll use to solve

• Exposure to a formal organizational change management framework and methodology through either work experience or a University level/executive education program

• Familiarity with Agile, Lean and project management principles

• Demonstrated experience as an organizational change management practitioner credibly leading and/or supporting complex transformational change initiatives (impacting one or more elements of people, process and technology), preferably in a partnership or matrix organization where multiple complex groupings of stakeholders must be managed simultaneously

• Proven experience leading the change management work stream on projects from initial vision setting to post implementation change sustainability

• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

• Exceptional consulting and planning skills with a strong ability to build strategic relationships

• Excellent communicator and effective leader with strong interpersonal skills and demonstrated ability to build trusted relationships with senior leaders

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc. 

Your Application to PwC

We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people.  We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.