Bar Filo

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146 Yonge St, Toronto, ON

Bar Filo

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

Be the first to review!

146 Yonge St, Toronto, ON

front house manager

Toronto, Ontario (view on map)

Posted 14 days ago

Job Description

1. Service Operations

• Lead lunch and dinner service
• Manage seating flow and reservations
• Coordinate with kitchen and bar teams
• Maintain service timing and guest satisfaction
• Handle VIP guests and special requests
• Resolve customer complaints professionally

2. Staff Management

• Supervise servers, hosts, bartenders, support staff
• Conduct pre-shift meetings
• Train and coach employees
• Monitor performance and accountability
• Manage breaks and shift coverage
• Help recruit and onboard new staff

3. Guest Experience

• Walk tables and engage with guests
• Monitor food quality and presentation
• Recover service issues immediately
• Increase repeat guest visits

4. Financial & Sales

• Meet labour targets
• Drive beverage and upselling performance
• Monitor average check and guest spend
• Assist with inventory control
• Reduce waste and service errors

5. Administration

• Create schedules
• Complete opening/closing reports
• Manage POS adjustments
• Ensure health & safety compliance

Requirements Experience

• 2–5+ years restaurant service experience
• 1–2+ years supervisory/management experience preferred
• Experience in upscale casual / fine dining preferred

Skills

• Strong leadership
• Conflict resolution
• Time management
• POS knowledge (Toast, Lightspeed, OpenTable, etc.)
• Wine and beverage knowledge preferred
• Ability to work nights, weekends, holidays

Physical Requirements

• Stand/walk for long periods
• Lift up to 25 lbs
• Work in fast-paced environment