Hawker

Toronto, ON

Hawker

Toronto, ON

restaurant manager

Toronto, ON (view on map)

Posted 16 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 hours per week
• Education:
• Expérience:
Education
• Bachelor's degree
• Restaurant, culinary and catering management/manager
• Business/commerce, general
• Restaurant/food services management
• Hospitality administration/management, other
• or equivalent experience
Work setting
• Urban area
• Relocation costs not covered by employer
• Private functions
• Formal dining room
• Hospitality industry
Tasks
• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Advise on wine selection
• Advise on wine selection and serve wine
• Manage events
• Serve food and beverages
• Respond to complaints of guests
• Recommend measures to improve productivity and product quality
• Plan for social events and guest programs
• Perform sales and marketing activities
• Order and maintain inventory of wines and wine glassware
• Maintain stock rotation
• Establish and maintain required environment
• Prepare reports
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Maintain clean and safe work environment
• Prepare reports and audit findings
• Hire, supervise and schedule staff
• Recruit, organize, train and manage staff
• Hire and oversee training and supervision of staff
• Work with the marketing department to understand and communicate marketing messages to the field
• Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages
• Maintain detailed repair, inspection and certification records and reports
• Train staff in procedures and in use of current software
• Resolve complaints and claims
• Oversee production
• Investigate complaints and claims
• Conduct quality audits
Supervision
• 5-10 people
• Food and beverage servers
Certificates, licences, memberships, and courses 
• Bartender/Mixology Certification Course
• Smart Serve
• Safe Food Handling certificate
Type of product
• Wines
Type of industry experience
• Food and beverages
Specialization or experience
• Green economy sector
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Standing for extended periods
• Large workload
Personal suitability
• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
Screening questions
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
Employment terms options
• Evening
• Shift
Experience
• 2 years to less than 3 years
Employment terms options
• Morning
• Night
• On call
• Day
• Weekend
• Overtime available
Green job
• Involves duties and responsibilities that lead to positive environmental outcomes
Health benefits
• Dental plan
• Health care plan
• Vision care benefits
Other benefits
• Other benefits