Posted 24 hours ago
Position: Assistant Manager, Service & Support
Location: Queen’s Harbour
Opening: Spring 2025
At Queen’s Harbour, we’re not just a restaurant—we’re a movement to redefine hospitality. Our team is passionate about MediterrAsian cuisine and driven by heart and hustle. We create unforgettable dining experiences with a focus on respect, loyalty, and empowerment. If you’re looking to lead, grow, and make an impact in the hospitality industry, Queen’s Harbour is the place for you.
Position Overview:
As the Assistant Manager, Service & Support, you will be the backbone of our daily front-of-house operations, ensuring seamless service, guest satisfaction, and a positive team environment. You’ll oversee staff training, workflow efficiency, and quality control while supporting both the General Manager and Assistant General Manager in executing the restaurant’s vision.
Responsibilities:
Staff Leadership & Training: Assist in recruiting, training, and scheduling a high-performing team while providing coaching and performance feedback.
Guest Experience: Ensure seamless service, resolve guest concerns, and maintain high hospitality standards.
Operations & Efficiency: Oversee floor management, refine workflows, and support inventory and POS system management.
Compliance & Safety: Enforce food safety, liquor laws, and workplace policies while maintaining necessary permits and staff certifications.
What We’re Looking For:
A natural leader with strong hospitality and people management skills.
Minimum 2+ years of experience in a supervisory or management role within hospitality.
Exceptional communication and problem-solving abilities.
Ability to thrive in a fast-paced, guest-focused environment.
Passion for teamwork, service excellence, and restaurant operations.
Knowledge of industry regulations, POS systems, and operational best practices.
Why Join Queen’s Harbour?
Be part of an exciting, innovative restaurant redefining hospitality.
Opportunities for career growth in a dynamic and evolving company.
A collaborative and passionate work environment.
Benefits:
Competitive pay + performance incentives
Vacation pay
Friends & Family Discount
Manager meals
Ongoing training & professional development
Health & Dental Benefits
If you’re ready to bring heart and hustle to Queen’s Harbour, we want to hear from you! Apply now and take the next step in your hospitality career.
Queens Harbour is a Mediterrasian Fusion Restaurant that is here to redefine hospitality.
Queens Harbour is a Mediterrasian Fusion Restaurant that is here to redefine hospitality.
