The Pint Public House

4.5

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

13 reviews

277 Front St W, Toronto, ON

The Pint Public House

4.5

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

13 reviews and 2 salaries

277 Front St W, Toronto, ON

Restaurant Supervisor (Front of House)

Toronto, Ontario (view on map)

Posted 19 days ago

Job Description

Main Purpose of the Job: The restaurant supervisor assists the GM, AGM and Bar Manager in all aspects of the operation of a large scale, full service restaurant and sports bar. Oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, server assistance and bar-backs. Reports to: General manager. Duties and Responsibilities: • Documents, investigates, escalates and resolves all employee and guests incidents • Ensures exceptional service standards are consistently met and that activities are carried out effectively • Inspects dining room and storage areas to ensure compliance with health and safety regulations • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications • Reviews financial information such as sales, inventory and costs to monitor budget • Meets with dining room and bar personnel to plan restaurant activities and special events. • Performs other duties as required or assigned Qualifications and Certificates • 2+ years of experiencing in a fast pace restaurant environment • Solid understanding of steps of service • Outstanding communication, leadership and problem-solving skills • High school diploma • Knowledge of craft beer Smart Serve - https://smartserve.ca/ WHMIS - http://aixsafety.com/wp-content/uploads/articulate_uploads/WHMIS-2015-AIX-Safety-V3/story_html5.html AODA - https://www.aoda.ca/ Workplace Violance & Harassment- https://www.ccohs.ca/products/courses/violence_awareness/ Working Conditions: • Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months. • Hot conditions: Patio during the summer months • Chemicals: We have a range of chemicals and will train you to use them safely and effectively. • Schedule: Must be able to work 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am) Physical Requirements Strength Guidelines • Able to lift 50 lbs • Able to work on feet at a fast pace for 9 hours. Breaks will be provided as per ESA 2000. Motion Parameters • Have the ability to climb stairs frequently throughout the shift. • The job may require squatting, kneeling, standing & walking • Must be confident in carrying a tray. • Will be required to work at a high output fast paced. • Have a sense of urgency Vision and Hearing Requirements • Will be required to read beverage recipes and adhere to them at all times • Will be required to communicate with colleagues so an efficient service can run. • Will be required to operate the point of sale system and credit card machine. Psychological Demands • Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff. • Have a strong mindset. The job can be challenging at times. • Able to focus while having other tasks to-do.