Posted 1 month ago
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JOB SUMMARY
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
At Marriott, we are committed to putting our associates first and their health and safety are our highest priorities. This position requires associates to be fully vaccinated for COVID-19 per current Public Health Agency of Canada standards or approved for a Human Rights accommodation.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Marriott Downtown at CF Toronto Eaton Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Discover modern style and award-winning service at Marriott Downtown at CF Toronto Eaton Centre. Located in downtown Toronto, Canada, our hotel places you in the heart of the city, near shopping, dining and entertainment. Make yourself at home in our spacious guest rooms and suites with plush bedding, comfortable seating areas and deluxe amenities. Stay fit here in Toronto in our 24-hour fitness centre. Take a dip in our rooftop indoor pool. Join us for delicious dining on international cuisine at Trios Bistro. If you are in Toronto, Canada, to host a meeting or special event, you'll be thrilled with our modern, flexible venues, complemented by superb catering services. Our modern hotel is within an easy walk of the CN Tower, the Rogers Centre, the University of Toronto, Ryerson University and shopping at CF Toronto Eaton Centre. Billy Bishop Toronto City Airport is less than two miles away. Make plans to experience the city in memorable fashion at our hotel in downtown Toronto, Canada.
Discover modern style and award-winning service at Marriott Downtown at CF Toronto Eaton Centre. Located in downtown Toronto, Canada, our hotel places you in the heart of the city, near shopping, dining and entertainment. Make yourself at home in our spacious guest rooms and suites with plush bedding, comfortable seating areas and deluxe amenities. Stay fit here in Toronto in our 24-hour fitness centre. Take a dip in our rooftop indoor pool. Join us for delicious dining on international cuisine at Trios Bistro. If you are in Toronto, Canada, to host a meeting or special event, you'll be thrilled with our modern, flexible venues, complemented by superb catering services. Our modern hotel is within an easy walk of the CN Tower, the Rogers Centre, the University of Toronto, Ryerson University and shopping at CF Toronto Eaton Centre. Billy Bishop Toronto City Airport is less than two miles away. Make plans to experience the city in memorable fashion at our hotel in downtown Toronto, Canada.