Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Hotel, motel, resort
Spa
Tourism
Tasks
Co-ordinate activities with other work units or departments
Prepare and submit reports
Supervise staff
Inspect products to ensure quality and conformity to specification
Establish work schedules
Enforce policies and procedures
Cancel or change reservations
Carry out management duties
Greet customers
Verify equipment's efficiency
Maintain an inventory of vacancies, reservations and room assignments
Resolve complaints and claims
Investigate complaints
Health benefits
Health care plan
Financial benefits
Registered Retirement Savings Plan (RRSP)
Other benefits
Other benefits
Support for newcomers and refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
